Support

When seeking support, please follow the guidlines below and we will endeavour to assist you quickly and effeciently.

FREE certificate creation.

We understand technology can be challenging so if you have an image of a veteran and would like us to create the certificate for you, just send us an email
Send an email to: australiaremembers@gmail.com
Subject: Free Certificate
Include in your message:
Veteran Name
Where the Veteran was born
Service number if known
Any other relevevant information
Attach the image you would like on the certificate.

Request a Veteran to be listed.

Send an email to: australiaremembers@gmail.com
Subject: Veteran Listing
Include in your message:
Veteran Name
Where the Veteran was born
Service number if known
Any other relevevant information

I cannot upload my photo

Send an email to: australiaremembers@gmail.com
Subject: I cannot upload my photo
Message: My photo is attached. And attach the photo image to the email.

I have created a certificate with an image, but the image is rotated

Send an email to: australiaremembers@gmail.com
Subject: Rotated Image
Message:Provide the name of the Veteran, where the Veteran was born and the dedicated by name on the certificate.

I purchased a certificate but it hasn't arrived.

The certificate may have filtered to your spam or junk folder, did you check?

Send an email to: australiaremembers@gmail.com
Subject: Purchased certificate did not arrive.
Message:Provide the name of the Veteran, where the Veteran was born and the dedicated by name on the certificate.

Other support issue

Send an email to: australiaremembers@gmail.com
Subject: Support Issue
Message:Clearly describe your issue and if it involves an Veteran, provide the name of the Veteran, where the Veteran was born and the dedicated by name on the certificate.